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Monday 7 March 2011

How To Use Emotion & Solve Problem Effectively

Summary – Use emotionThe following story is one of the many interesting stories published on the net.

The Story

Once there was a school with quite a unique problem. The girls at the school were beginning to use lipstick and like everyone else who just started a thing, there were lipstick prints all over the mirrors of the school bathroom.
This however was a problem to the janitor since he would have to clean the mirror every single day.
One day he reported the problem to the school principal and she immediately called up all the students to the bathroom (of course in groups). She then explained that the lip prints were causing problem to the janitor who worked very hard to keep the school clean.
She even asked the janitor to demonstrate how difficult it was to clean the lips prints. The janitor took out a long handled squeegee, dipped it in the toilet, and cleaned the mirror with it.
Since then, there have been no lip prints on the mirror.
/end story
As you can probably notice, the solution is so simple and effective, it is amazing why we can’t come up with it in the first place.
So how can we come up with an amazingly effective solution to other daily problems in our life?
I don’t know about you, but when dealing with people, I personally believe that any solution can be very effective provided we can tap into the people’s emotion.
Let’s look at the story for example. The janitor use the toilet water to induce the feeling of disgust in the students and in the end, he manage to solve the problem completely.

How I Apply It In Real Life

I’m having the same problem here in my mill. A lot of my workers prefer not to wear the safety helmet during working. Of course they will be wearing them when I’m around but I really don’t think they are wearing it during night time etc.
So what I did is to gather a lot of pictures from the internet on accidents that happened to people who did not wear their safety helmet. There are pictures of dead people with their head slice into two, iron rod penetrating the skull etc. Seriously, they are the kind of pictures you wouldn’t want to show your children or you will have to pay for their therapy for years.
Immediately after I show these pictures, almost everyone wear the safety helmet (day and night). I’m really hoping that the pictures can stir the fear inside the workers. It worked! Problem solved!
- I wonder -

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